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Frequently Asked Questions

How do I place an order?

Choose a product, select any options, and tap Add to cart or Buy now, then complete checkout with your name, phone number and address. You can also tap Order on WhatsApp on any product page and our team will take your order in chat.

Do you offer cash on delivery?

Yes. Cash on delivery is available across Pakistan. You can also pay in advance by bank transfer.

How much is delivery and how long does it take?

Delivery is Rs. 250 per order and free on orders over Rs. 10,000. Most orders arrive within 3–5 working days after dispatch. See our Shipping & Delivery Policy.

Which cities do you deliver to?

We deliver to all major cities and most towns in Pakistan.

How can I track my order?

Use our Track Your Order page, check your account, or message us on WhatsApp with your order number.

Can I open the parcel before paying?

Courier rules usually don't allow opening a parcel before payment. If anything is damaged, wrong or missing, contact us within 48 hours and we'll sort it out. An unboxing video helps us resolve it quickly.

Can I return or exchange a product?

Yes. Eligible items can be returned within 7 days of delivery. Damaged, faulty or wrong items are replaced or refunded. See our Return & Refund Policy.

Are your products original?

We source our products from trusted suppliers and check every item before dispatch. Product pages describe exactly what's included.

Can I cancel my order?

Yes, free of charge before it's dispatched. Message us on WhatsApp or cancel from your account.

How do I contact GadgetGeek?

WhatsApp / Phone: +92 329 4333329
Email: support@gadgetgeek.pk

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